FAQ

What do I bring to the course?

  • Driver’s Licence / (and M1 Permit for the M2 course)
  • Required protective gear – see Gear Policies
  • Plenty of water to keep hydrated

Do I need to bring my own motorcycle to the course?

  • For the M2 Licence through Motorsense Basics – NO. (Motorsoul provides the training bikes)
  • For the M Licence through Motorsense Advanced – YES.
  • For any Rider Development – YES unless otherwise discussed at registration.

What if it is raining?

Licences are valid for both rain and shine, aren’t they? Our courses run no matter what. So please have sufficient rain gear for your comfort.

What kind of motorcycles do you have on the Motorsense Basics course?

Motorsoul’s training motorcycles range from 125 cc to 250 cc – sport bikes, enduro bikes, and cafe racers and groms.

Is the testing included in Motorsense Basics and Motorsense Advanced courses?

Yes.

If I’m not successful on my first test, can I do a retest?

Motorsoul offers a free practice and retest if you are unsuccessful. If you miss a booked retest without notifying the office, the rescheduling fee is $50.00.

How do I upgrade my licence?

★ Activating your Licence Upgrade:

Step 1. Wait Period – Be sure to be past the required wait period before the next licence upgrade

Step 2: Activate your upgrade at an upgrading facility – Once you have waited the required ‘wait period’, to activate your licence upgrade, go to a licensing upgrading facility with your Drivers Licence.

These facilities include either:
★ a DriveTest centre
★ the ServiceOntario College Park location in downtown Toronto (777 Bay Street)

At the time that your upgrade is activated, you will receive a temporary licence that has your new upgrade. Your new plastic licence card will be mailed out in approx 4 weeks.

Note: – You must activate your licence within 6 months of the testing date. Beyond 6 months, the Ministry considers the upgrade expired and new testing must be undertaken.

Ride with SOUL

Will I have to do another test when I go to the MTO with the paperwork I receive at the end of the course?

No. Motorsoul does the testing. You are only needing to go in to DriveTest to pick up your new licence.

Is there a cancellation policy?

Yes.

★ Cancellation Policy:

Withdrawals:  Any cancellation of a course must be made seven days before the course start date or longer to receive a  refund, less $100.00 administrative fee + tax.

There are no refunds for early withdrawal during a course once it has started.

Transfers:  Any transfer of a course will be considered with seven days notice or longer (one-time transfer).

If you fail to attend your scheduled course without notice, you registration fee is forfeited.

(This policy is subject to change without notice)

Is a waiver required?

Yes.

All participants are required to sign a Waiver prior to the start of the course. If you are under the age of 18, you must have a parent or legal guardian also sign the Waiver.